FOR GOING ABOVE & BEYOND
IN DECEMBER, WHEN WILSON JACOME CHECKED INTO MONMOUTH MEDICAL CENTER IN LONG BRANCH WITH COVID-19, HE HOPED TO BE OUT IN A FEW DAYSâIT DIDNâT HAPPEN. THE 57-YEAR-OLD ASBURY PARK RESIDENT TOOK A TURN FOR THE WORSE AND SPENT THE WINTER HOLIDAYS ISOLATED FROM HIS FAMILY.
But he wasnât alone. âI had an angel,â he said. âAn angel with no wings.â That was Yve Massre, a nurse who showered him with kindnesses. Massre called Jacomeâs daughter to learn his favorite mealâsteak and vegetablesâthen purchased an order from Jackâs Goal Line Stand sports bar in Long Branch and served it to him. She also gifted Jacome with a blanket and two sets of pajamas.
Massre, a 40-year-old mother of five who lives in West Long Branch, purchased all of this out of pocket. âThe patients had nobody but us; we were their family,â Massre said. âItâs something you would do for a family member.â
Such gestures did not go unnoticed. In late August Massre earned a DAISY Award, which is national recognition for nursing excellence. The quarterly distinction has been awarded to dozens of New Jersey nurses so far this year, and Massreâs story shines a light on this most essential of professions.
âShe just has an amazing spiritâpowerful, caring and loving,â said Lauren Russo, a fellow nurse and the director of patient care for Massreâs unit. âSheâs always going above and beyond, not only for her patients but for the team.â
POSITIVITY DURING A VERY DARK TIME
A stay-at-home mom for 15 years, Massre went back to school in her mid 30s, graduating from Brookdale Community College and New Jersey City University before landing a job at Monmouth Medical Center four years ago.
âI always wanted to help people and make people happy,â she said.
In March of 2020 her unit, Greenwall 5, became the hospitalâs first COVID wing. âIt was a really rough time, draining. Everyone was scared. There was no hiding the fear. Most of us were probably more afraid of bringing it home to our loved ones than getting it ourselves,â she said.
Trying to boost morale, Massre baked a steady stream of desserts for colleagues and handed out customized ID badges that resembled the coronavirus molecule.
âI did it for solidarityâto remind us what weâre fighting for,â she said. âThat weâre fighting together.â
Russo added, âThings like that kind of unified her team with a lot of positivity in a very dark time.â
For her patients, Massre purchased and distributed small gifts based on their interestsâcrossword books, puzzles, cards and other knickknacks.
âShe always took the time to wash my hair,â Jacome said. âWhen youâre sick and you have really nice people like Yve helping you, it is a motivation. It helps with your recuperation.â
Massre said the simplest things, like presenting a toothbrush or a pencil, moved some patients to tears. She added, âyou might not think twice about it, but on that day, in that place, with the situation theyâre in, the smallest act can be huge.â
Many people in her line of work are dealing with some form of post-traumatic stress disorder, Massre said, but the success stories remain the best medicine. Like when Jacome recovered and got discharged.
âI donât know if he realized, but he sort of saved me,â she said. âWhen he got better and got discharged it was at a time when I needed to see something like that, because there was so much of the opposite.â
Nine months later, they remain in touch. âShe has goodness and compassion,â Jacome said. âI say, âThank you, G-d, for giving me Yve.ââ
A DAUGHTER IN HER FOOTSTEPS
Massreâs children range in age from 8 to 21. She credits her husband Isaacâs support as she balances the demands of her profession with those of parenthood. Perhaps the surest sign of her devotion is that their oldest, Michelle, is a patient care assistant at Monmouth Medical Center.
âIt shows Yve is an inspiration to her family as well,â Russo said. âHe daughter is interested in pursuing health care because of the positive impact her mom makes.â
Massre attached a note with a quote that, in her estimation, tells the story of her unit during the pandemic.
âCrisis doesnât create character. It reveals it.â
With the DAISY Award comes a small sculpture known as âHealerâs Touch,â which is hand-carved in Zimbabwe from Serpentine, a mineral rock. Massre had a replica made and placed it prominently at the nursing station on her hospital floor.
âI wanted to share it,â she said. âEverybody Iâve worked with deserved this recognition. The nursing excellence Iâve seen in the past year-and-a-half has been off the charts.